A straight stairlift from Adapt A Home costs from £1,495, with installation included. Curved and narrow stairlifts are priced individually after a free home survey. If you qualify for VAT relief, 20% comes off the stair lift cost, taking a straight lift to just under £1,250.
Those figures are on our stairlifts page as this is published, and they’re reviewed from time to time. What follows is the part a price list doesn’t tell you: what happens between the quote and a working stairlift, and what the lift costs you once the first year is up.
Why Only One Type of Stairlift Has a Price On It
A straight stairlift runs on a standard rail for a single flight with no bends, so it can carry a published price. Ours starts at £1,495 and that includes professional installation, with no hidden fees.
Curved and narrow stairlifts don’t carry one, because no two curved rails are identical. Each is measured and built for the staircase it goes on. The number of turns, the length of the flight, the number of steps and anything obstructing the top or bottom all change the figure, and so do any customisations you ask for. That’s why nobody can give you a firm curved stair lift cost over the phone, and why an average figure won’t tell you what yours will be.
What the Stairlift Cost Covers
Five things come as standard, and they’re worth checking line by line against any other quote you get.
- A brand-New Lift: We don’t supply reconditioned models.
- Installation by Our Own Engineers: It is included in the price rather than added afterwards.
- Battery Backup: To ensure that the lift still works in a power cut and recharges at the rail-mounted charging point when parked.
- A 12-month Warranty: It is offered on parts and labour, with a remote diagnostic function that flags faults before they turn into breakdowns.
- No Structural Work: The ICON UP.Lift rail fixes to the stair treads, not your walls, so there’s nothing to make good afterwards and no damage to decoration.
Check each of those five against any other quote you’re given, because a headline stairlift cost can cover very different things.
What Happens at the Survey
No stair lift cost can be quoted accurately until someone has stood on your stairs.
An advisor visits, measures the staircase and asks what you’re finding difficult now: which steps are the problem, whether you’re carrying things up, whether anyone else in the house uses the stairs. They recommend straight, curved or narrow, go through the options the model allows, and give you a price. There’s no obligation to take it.
Two things are worth raising while they’re there. Anything obstructing the top or bottom of the stairs is one of the factors that changes the price, so point out what’s in the way. And say if other people need full use of the stairs: narrow stairlifts are built for tight staircases, and the seat, armrests and footrest fold away automatically when the lift isn’t in use.
Installation Day
The stair lift installation cost buys a fast turnaround. Next-day installation is available on most models across the UK, and the whole process can run from survey to working stairlift in as little as 24 hours.
A straight stairlift is usually fitted in 2 to 4 hours. A curved one can take a full day, because the modular rail is assembled directly on your staircase. That modular approach is also why there’s no wait of several weeks while a rail is fabricated elsewhere.
Before the engineer leaves, you get a full demonstration: how to drive it, how the seat and footrest fold, where the charging points are and what happens in a power cut. Try the controls yourself before they leave, rather than after.
If you move later, the rail can be removed cleanly and reinstalled at another property. Ask what removal and refitting involve while you’re getting the quote, not after.
Adapt A Home is a member of the BHTA and LEIA, and our stairlifts meet British Standards.
The First Year: What the Warranty Actually Says
Adapt a Home’s standard warranty runs for 12 months from installation. Defects that appear in that time are repaired, or the parts replaced, free of charge, and any part replaced stays covered for the rest of the period.
The exclusions matter as much as the cover:
- Consumable items aren’t covered, unless they’ve worn badly because of an original manufacturing defect.
- Damage from accident, neglect or improper use isn’t covered.
- Nor is equipment altered from the manufacturer’s specification, or repaired by someone else before we were told.
- Warranty calls are handled 9am to 5pm on weekdays, excluding bank holidays.
- The warranty isn’t transferable if the property changes hands.
None of that affects your statutory rights.
Year Two Onwards: Servicing and Extended Cover
This is the part people forget when they compare stairlift prices across suppliers.
Extended warranties are available, and they come with a condition. The lift has to be serviced every 12 months from the installation date, by us or an authorised agent, for every year the extended cover runs. Consumables and wear-and-tear parts are chargeable, and the price of a service is agreed with you before any work is done.
So the questions to ask at the survey aren’t only about the stair lift installation cost. Ask what a service costs and what the extended cover costs each year, and add those to the figure you’re comparing.
VAT Relief and Grants
Two things reduce how much a stairlift costs you. If you’re chronically sick or disabled, you don’t pay VAT on qualifying equipment. GOV.UK sets out who counts as disabled for VAT purposes, and relief also applies to repairs, maintenance and spare parts later on. We provide the exemption form and confirm your eligibility at the survey.
Your council may also fund the work. GOV.UK names stairlifts as an example of what a Disabled Facilities Grant can cover, with a maximum of £30,000 in England, £36,000 in Wales and £25,000 in Northern Ireland, and a separate scheme in Scotland. What you get usually depends on household income and savings over £6,000. GOV.UK also warns that you might get nothing if work starts before the council approves your application, so get that approval in writing first.
Eight Questions Before You Sign
- Is installation included in the stair lift cost, or billed separately?
- Is the lift new or reconditioned?
- What does the warranty cover, what’s excluded, and for how long?
- What hours are warranty calls answered?
- Does the extended warranty require annual servicing, and what does a service cost?
- Is battery backup included?
- Does the quote assume VAT relief, and am I eligible for it?
- Can the rail be taken out and refitted elsewhere if I move?
A supplier who answers all eight without hesitating is the one to deal with, whatever their stairlift prices look like at first glance.
Book a Free Stairlift Survey
Nobody can tell you how much a stairlift costs in your home without seeing your stairs. We’ll measure, tell you whether a straight rail fits, and put a figure in writing with no obligation.
Call 020 8191 3247 or book a free survey through the stairlifts page.
Frequently Asked Questions
Straight stairlifts from Adapt A Home start at £1,495 with installation included. Curved and narrow models are priced after a free home survey, because the rail is built for the staircase.
Straight stairlifts from Adapt A Home start at £1,495 with installation included. Curved and narrow models are priced after a free home survey, because the rail is built for the staircase.
Twenty per cent less. For someone who is chronically sick or disabled, a straight stairlift comes to just under £1,250. We provide the exemption form and confirm eligibility at the survey.
A straight stairlift is usually fitted in 2 to 4 hours, and a curved one can take a full day. Next-day installation is available on most models, and survey to working lift can be as little as 24 hours.
There isn’t a useful average. A curved rail is built for your staircase, so the turns, the length and any obstructions change the price. It’s quoted after a free survey.
