With any request for a stair lift we will need to arrange an assessment of your home by one of our qualified installers, before we can provide an accurate stairlift quotation.

We will conduct a full survey of the stairway area within your home. The assessment will involve one of our qualified installers conducting a full survey of the stairway area. The assessment will give us all the measurements we need, including the length of the rail, the angle of the rail and the best position of the rail.

We will also need to ensure that the stairlift works for you and we will therefore need to take into account any medical conditions that may affect your ability to use a stairlift. This will include measuring your leg length and your height.

As well as a trusty tape measure, we have modern technology that can create a 3D visualisation of the area. This will allow us to decide which model of stairlift would be suitable for you and your home.

Some staircases are narrow which means that not all brands may be suitable for your property. We work with many different models from manufacturers throughout the world, we will select the best brand and configuration that means that these issues can normally be overcome. We also have to take into account that there will need to be enough room on the stairs for a person to still be able to climb or descend the stairway and not be hindered by the stairlift.

Some houses have multi-level stairs or landings which generally mean that the stairlift we recommend would be curved and it would be able to cover multiple runs of stairs. Curved stairlifts are made to measure and will fit your stairs perfectly. A straight run of stairs is the easiest to provide a solution for and installation is generally quicker.

We offer free - no obligation surveys and quotations, contact us to arrange yours

"I can manage the first few steps - so should I request a shorter track?":

This is something that we are asked quite often. It is not recommended to leave any steps at the beginning or end of the stairs not covered by the stairlift. It may be okay in the short term however if the users' condition changes and their mobility decreases, it may be difficult for them to be able to manage these steps in the future, which would mean that a new track would need to be fitted!

Clients unable to sit:

If you are unable to fully bend your knees and would have difficulty being seated on the stairlift, we also have different seats available. For example, a "perching" seat is available which allows you to stand upright, or semi-upright may be the right solution for you.

Clients unable to bend or twist:

We offer either a manual or powered "swivel" seat on many of our stairlift models. This enables you to be delivered to the landing facing forward. This saves any twisting to get off the stairlift, which can be a problem for some users. This is also a safety feature as it prevents falls when mounting or dismounting the stairlift seat.

Automatic or manual footrest:

Some clients could have issues due to their health conditions, being able to lower and raise the chair footrest. In these cases, we offer both manual and powered footrests. Some stairlifts have a linking mechanism which folds the footrest as the seat is folded up into its storage position

Stairway obstructions:

Many houses have radiators at the bottom and/or top of the stairway. This can cause an obstruction for the stairlift; however, we are generally able to remove or relocate the radiator.

Doorways can also be an issue if they are located very near to the top or bottom of the stairs. We have options available to ensure that the stairlift rail is clear of these doorways by use of a hinge in the track that folds any part of the rail that protrudes, away from the doorway. This ensures there are no trip hazards and the doorway remains clear when the stairlift is not in use. Some models also have a sliding track that slides back up when the stairlift is not in use.

Other people using the stairs:

If you have other family members using the stairs, then all of our stairlifts fold up when not in use. This reduces the size of the chair and allows other people to get past the stairlift with ease.

Bariatric or larger users:

During the assessment we will decide if a standard or heavy-duty carriage/seat is required. Again, we can choose from many different brands and models of stairlifts to ensure that we have the right one for you.

If you have questions about what you had read, please, do get in contact and remember, we offer a free, no obligation surveys and quotations, contact us to arrange yours

These articles give general advice only. We recommend speaking with your GP or health professional for more specific advice as to whether the solutions mentioned here are suitable and appropriate for you.

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