We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used under this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 31 May 2019.
What we collect
If you are a registered user on this site, we may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
If you do not have a user account for this site, then we do not collect any personal information apart from when a user sends us a message. See bottom of the page for more details.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
This includes us using 256bit Secure Socket Layer encryption of this website. Look for the padlock or other icons in your URL box of your browser. You can normally click on the padlock or icon to confirm that your connection is secure and view the valid certification.
A cookie is a small text file which asks permission to be placed on your computer’s hard drive.
Once you agree, a file is added, and it helps analyse web traffic or lets you know when you visit a particular site. Cookies allow our website to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analytical purposes, then the data will be removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us, if you submit a form or contact us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the features and smooth operation of this website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest.
However, once you have used these hyper-links to leave our site, note that we do not have control over other websites.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing.
• If you have previously agreed to us using your personal information for direct marketing, you may change your mind by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you are a registered user of this site and have login details, you may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us.
If you are a registered user of this site and believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.
If you do not have a user account for this site, then we do not collect any personal information. If you submit a form or contact us, then we will have a record of that form. However, all enquiry data cleared from our server after the enquiry has been dealt with or processed.